Write Off List

Placing calls to past due accounts can be an unpleasant task for both the collecting firm and the account in question – the firm placing the call is confronted with a distinct challenge to secure past due amounts. A firm must decide when it is necessary to discontinue pursuing past due accounts that have become unresponsive, and must also examine how similar accounts are reacting and determine if a write-off of the account is necessary.

With many corporations, the size of a past due account and their subsequent history may be a determining factor in the amount of effort placed in collecting past due invoices. Many firms view the time and effort worthwhile for those accounts that are sizable or have a significant effect on the firm; however, at some point, the amount of time and expense dedicated to this collection may no longer be economical. Therefore, it becomes necessary to keep accurate records regarding attempts at resolution, and to have the account written off.

The Write Off View of CollectSoft© provides a One Click Assignment of the accounts to written off. This view is document based; therefore, one or more documents may be designated to be credited and removed from the client account.