Balance Inquiry

Current Balance

The Multi Sort column within CollectSoft© provides collection and credit management staff the ability to make decisions on the collection processes and assist in determining whether the extension of additional credit to the client should be considered.

CollectSoft© has a single screen view with all information regarding the past payment practices of specific clients, providing staff members with a snapshot of a client’s payment practices in a single, concise screen.

• View High Balances
• Average Days to Pay
• Average Days Past Due
• Average Days Outstanding

High Balance

The knowledge of a client’s high balance coupled with days outstanding, days to pay, and days past due are crucial in the decision- making process when considering the extension of credit, and any potential discounts. Without access to such information, critical mistakes can be made when assessing risk factors involved with specific clients.

The cost of financing a client can be very steep for many organizations. Utilizing information, including high balance details, can assist firms in determining the appropriate course of action with specific clients. The ability to utilize this information correctly can assist firms in avoiding costly mistakes that ultimately impact the bottom line.

Cash Flow Projections

Determining cash flow projections is a significant factor regarding the success of an organization. The knowledge of a client’s past behavior is the best tool for determining their future behavior and subsequent corresponding courses of action.

Many circumstances can influence a customers ability to pay, such as an economic downturn, or an unexpected event within the customers company. With this information available, staff members can make informed, intelligent decisions about client status and determine the most appropriate means of action.

However, outside of the above factors, based on the past behavior, a company can determine total cash flow based on Avg. Days Outstanding, Avg. Days to Pay and Avg. Days Past Due. CollectSoft provides the ability to analyze and manage all these factors when making company projections.

• Average Days to Pay
• Average Days Past Due
• Average Days Outstanding