Tracking Tasks and Customer Call
Schedules
Let's face it,
paper calendars are nice to look at, but they don't do much
for the process of communication throughout the firm. Yet
many still operate with schedules, notes, and other
important facts written down on just that, or placed on one
person's laptop that doesn't do a great job of forwarding
detail and information to others that are crucial to the
decision-making process. Without communication, the ability
of firm to navigate past due accounts is severely limited,
and even more important, costly.
The time spent
collecting from past due accounts should be spent wisely -
the effort placed by firms attempting to collect past due
accounts must show results. Without effective communication,
a past due account will continue to age, and the likelihood
of collecting decrease exponentially. It is a necessity to
have an application that provides businesses with the
capability to stay organized and on track with past due
accounts - that’s where CollectSoft© can help.
CollectSoft©
eliminates the issue of scheduling, and even provides a
default view of important dates within the firm, such as
closing dates and specific deadlines. Through the
CollectSoft© dashboard, staff members can view the procedures
and tasks assigned to them, and with the functionality of
CollectSoft©, provide specific notes and reports that inform
all pertinent parties in the decision-making process.
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